Thank you for you email.
Most generally, you will hear back from Doggie Decipher within 24 hours.
Doggie Decipher does not function as a veterinarian by diagnosing disease, treating disease, or performing invasive procedures, nor do the services replace that of a licensed veterinarian. If you have an emergency situation, please contact your vet or local emergency care facility immediately.
If you have not received a reply to your message within 48 hours, please resubmit your message.